Physical Intervention Training | Assault Avoidance and Disengagement

This program provides learners with the skills and knowledge to avoid assault and disengage from conflict situations. It builds on the learning from the Maybo conflict management training program.

Who needs this level of physical intervention training?

This program is for staff in roles that carry a significant risk of intentional or unintentional assault, or have duties which may require them to physically guide a person. Some of these encounters may involve a varying degree of conflict and the vast majority will be successfully managed by careful assessment of the situation and good interpersonal skills. 

Our approach

Our goal is to help your staff reduce the need to use assault avoidance and disengagement skills because physical intervention carries risk for everyone involved and can result in tragedy. Our training focuses on how to prevent situations arising and escalating, whilst recognizing there are times in some environments when staff have to act to prevent imminent harm to themselves or others. Where such scenarios are foreseeable Maybo by Mandt gives you greater peace of mind through:

  • Helping you establish the level of training required and support with policy and guidance
  • Targeting a reduction in use of force through building confidence in alternatives
  • Reducing risks to service users and staff when intervention is legitimate and necessary
  • Physical responses that are non-aggressive, professional, safer and highly effective

Learning Outcomes

Maybo carefully designs each assault avoidance and disengagement program around the specific risks staff face, the roles they perform, the customers they serve and the environment in which they work. A program at this level can include the following:

1. Primary prevention, situation assessment and positive communication skills:

  • Maintain positive relationships with service users through communication and conflict management skills
  • Understand physical interventions and the legal and professional implications and risk factors involved in their use
  • Identify positive alternatives to physical intervention and understand the importance of only using physical intervention as a last resort
  • Dynamically assess risks in situations where physical intervention is used
  • Signal non-aggression to protect themselves and others from assault
  • Identify ways of reducing the risk of harm during physical interventions

2. Non-aggressive physical skills to protect self and others from intentional and unintentional assault:

  • Signalling non-aggression through stance and positioning skills
  • Evading and protecting against blows
  • Disengaging from grabs and holds
  • Guiding individuals in a non-restrictive manner

Choose Maybo for a safer approach to physical intervention

The Maybo physical intervention model has a unique combination of features that provide you with:

  • flexible framework that responds to your agenda…not our convenience
  • low arousal approach that does not antagonize those involved or bystanders
  • Individual and team methods that look professional and are proven operationally
  • problem solving approach that helps staff respond to local and individual needs
  • Comfort in knowing that the skills have been medically reviewed and risk assessed
  • Substantially less training injuries than traditional training models
  • On-going support from some of the most experienced expert witnesses on use of force

Delivery options

Maybo by Mandt can deliver this training on your site direct to your staff or we can train and equip your in-house trainers to deliver the Maybo program themselves. We can also provide your organization with our leading edge skills coaching and problem solving model that allows local champions to refresh peoples' skills in the workplace and help resolve problems as they arise and before they become chronic.

Please get in touch so we can discuss the best approach for your organization.

Click here for an overview of all our conflict management and physical intervention training. 


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