Latest Blog Posts

The latest workplace violence and conflict management blog posts from Maybo.

For more news and comment on workplace violence have a look at Maybo's online newspaper, Workplace Violence Matters.

 

 

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Jun 24, 2018

The Necessity of Barriers

The first IKEA in Wisconsin has recently opened to much excitement locally. That excitement extended into my house, and with a 15 year old transitioning from a child to young adult bedroom it was...

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Jun 7, 2018

Self Forgiveness

“I did then what I knew how to do. Now that I know better, I do better”. These wise words from Maya Angelou capture the very essence of self forgiveness, and then reconciliation with...

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Jun 1, 2018

The weapons we bring to a fight

Last week a colleague and I were enjoying an early dinner at a diner style restaurant in Phoenix,AZ. Whilst we were there another patron became visible and verbally upset with the waitress over an...

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May 6, 2018

Purpose

Maybe it’s my impending 50th birthday or perhaps it’s the fact that my oldest child is graduating with his master’s degree this weekend and about to face the world outside of...

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Apr 29, 2018

Managing Conflict at 30,000 Feet

The sight of news reports of air rage are becoming increasingly common. There are many contributing factors that have been, and continue to be identified. Unsurprisingly the confines of space...

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Apr 21, 2018

Thinking in Two Speeds

In Daniel Kahneman’s book, Thinking, Fast and Slow (2011), he presents a model that simplifies the cognitive processes of the mind into two systems. System 1, or fast thinking, includes all...

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Mar 30, 2018

Policy Often Equals Safety

I was recently talking to a friend who is the Wine & Spirits Manager of a local high-end food store. She was relaying to me a recent incident where she and a loss prevention colleague witnessed...

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Mar 23, 2018

The Black Swan Fallacy

“It’s not the hard punch that gets you, it’s the one you don’t see coming”. As a young man I had a boxing coach bestow that bit of knowledge upon me. I don’t...

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Mar 16, 2018

Did we do the right thing during this conflict?

A close friend recently was involved in a situation at her work when she had to assist a member of her security team with a verbally aggressive individual. This encounter scared her as she was not...

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Mar 12, 2018

It's About Relationships

There are two topics they say you should avoid if you don’t want to offend people: Religion and politics. Well, I am not brave enough to openly dive into a religious discussion, but I will...

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Mar 1, 2018

Through A Biased Lens

Recently someone asked me about conflict management training and the Maybo-By-Mandt training program. During the conversation, the question came up as to what type of individual do we see who...

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Dec 15, 2017

Choices

I recently stopped at a restaurant with my wife and encountered a situation between the manager of the restaurant and a customer. By the time we entered the restaurant, the customer was screaming...

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Dec 6, 2017

Building Relationships Through Mistakes

Recently I had spent several days working on a project which caused me lots of stress. Later, because of a mistake made by my co-worker the days I spent were determined not to be necessary. My...

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Nov 15, 2017

Countering the Bystander Effect

On March 13, 1964, Kitty Genovese was stabbed and sexually assaulted in front of multiple witnesses (Manning, Levine & Collins, 2007). The attack went on for around thirty minutes, but not a...

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Nov 3, 2017

MISUNDERSTANDINGS

The greatest distance between two people is a misunderstanding. Misunderstandings can poison even the strongest relationships in one single moment. One wrong word can cause people to feel hurt,...

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Oct 27, 2017

When Do We Abandon Training for Personal Safety?

I was asked “When do we abandon what we are taught in training to makes sure someone is kept safe?” This instructor had a real-life example of a staff who received a lifelong disability...

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Todayblog

Oct 20, 2017

Situational Awareness and Positive Mental Attitude

Modern life is exhilarating. Technology is amazing and everything seems to move at such a fast pace. I’m as much a fan of modernity as anyone else, but it’s never been easier to tune...

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Oct 14, 2017

Today I Will Love!

As a nation, we have become extremely fractured in our beliefs. We have become so self-focused that we have become blinded to how our own actions influence others. Our individual beliefs on...

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Oct 6, 2017

Mentoring Benefits

Over the years, I have had the privilege to mentor others professionally and personally. I have also been mentored by others. The last couple weeks I have had the opportunity to be reminded of how...

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Sep 29, 2017

Them and US...

Human beings seem to have an innate ability to divide the world into “us” and “them”. We’re hardwired to have different hormonal and neurotransmitter responses to the...

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Sep 21, 2017

Positive Power of Change

With the recent start of the school year, students have the opportunity to participate in a variety of new activities and clubs. My daughter came home from school during her first week and was...

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Sep 15, 2017

National Security Officer Appreciation Week

The week of September 18-24 marks National Security Officer Appreciation Week. Maybo by Mandt would like to thank all the hard-working security officers who work diligently to protect people,...

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Sep 6, 2017

Small Act of Kindness

It’s amazing how one small act of kindness can help a person reframe their situation. I was recently in an airport waiting in line at the bag check station. There was a man standing behind me...

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Dec 15, 2016

HOLIDAY SPIRIT

It’s that time of year again when the temperatures drop and its simply hard to stay warm. It’s also the time of year we see holiday shoppers, bell ringers and people busy spreading...

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Oct 21, 2016

Always Having To Be Right

Ever know that person who always has to be right? It doesn’t matter the situation, they have to show off how smart they are and will argue because they know they are correct. They don’t...

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